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Customer reviews of Automart Cars Ltd

At Automart Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Automart Cars Ltd

Automart Cars Ltd
5
4.9

All 98 customer reviews

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  • 5

    Happy with Automart, not so much with the mechanic they work with

    By Anonymous on 06 February 2024 | Verified purchase

    Overall I am happy with Automart and my experience was mainly positive. I got a car from 2013 with low mileage. As I was buying almost 11 years old car obviously I was not expecting that all parts will be brand new. The car went through MOT with no minors, advisories or any comments and was serviced about 2-3 months before I bought it so I was pretty confident there shouldn't be any major issues with it. I had a test drive and I was happy with the car's performance. Unfortunately, after the purchase when driving with the windows open I noticed brushing, grinding and squeeking sounds when reversing and driving with low velocity and when turning right. Automart asked me to bring the car so the mechanic they work with can have a look at it. Turned out some of the noises were caused by completely used rear brakes (8% thickness on brake pads). I was happy that Automart said they will cover the cost of whatever needs doing with the car so I had nothing to worry about. However, I still cannot get my head around how was this missed on the recent MOT and service? I understand it could have been a human error but because brakes are essential for safety I think it is unacceptable that MOT missed it. Also some other noises were still present after changing the brake pads and the cause was not identified and was kind of blamed on the 'car's nature'. I took the car to a different mechanic a few days later and the issue turned out to be the dust cover touching the disc in the front. Although I was relieved the issue turned out to be very simple I wonder again how was this not found by the mechanic the Automart work with. Thank you very much Automart for being helpful and responsive after the purchase, however I have my doubts about the mechanic.


  • 5

    Easy, polite, well priced, good selection

    By Anonymous on 06 February 2024 | Verified purchase

    Brilliant east service, good selection of cars too.


  • 5

    Quick, simple and easy!

    By Oliver Hopes on 15 January 2024 | Verified purchase

    Quick, easy and friendly service. Made things simple and straightforward when it come to purchasing my first car! Thanks again


  • 5

    Great seller

    By CALLUM SMYTHE on 10 January 2024 | Verified purchase

    So easy to talk to and more than happy to help when needed. They always answered my questions quickly and the whole process of buying from them was so smooth. Really recommend.


  • 5

    first class service, highly recommend

    By Richard Bramall on 24 December 2023 | Verified purchase

    These guys are amazing; bought a top quality car at a very reasonable price; service was spot on too; would definitely buy from them again. If there was 6 stars I would give 6. No pressure sales too which is just what I like. If you’re looking for a car give these guys a try you won’t regret it.


  • 5

    By Said Sadat on 13 November 2023 | Verified purchase

    Great customer service. Very nice person Both father and son. You can find great used cars in Automart cars Ltd . All paperwork was completed prior to my arrival to their office to pick up the car.


  • 5

    Brilliant!

    By Laura Budreviciene on 05 November 2023 | Verified purchase

    Brilliant! Couldn’t have asked for better service from the first phone call to purchasing the car nothing was a problem. So polite and helpful really chatty and put me at ease would 10/10 recommend and infact have recommended to my brother who’s looking to purchase a new car


  • 5

    By luke buckley on 12 October 2023 | Verified purchase

    Very nice people would definitely recommend this my second car I’ve had off them and more family members have also had multiple cars off them


  • 5

    By Anonymous on 14 September 2023 | Verified purchase

    The people at auto mart cars were friendly and helpful and made the car buying experience worry free would recommend them who needs a secondhand good quality car


  • 5

    10/10 all round

    By THOMAS JONES on 20 August 2023 | Verified purchase

    Excellent service, great communication, easy to deal with and a decent car, thanks for all your help


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